Frequently Asked Questions
MAKING IT EASY TO BE A PART OF THE ONLINE COMMUNITY!
Do you have questions about how to use the Huron-Superior Regional Métis Community Digital Hub? Whether you’re unsure of how or why to become a member (coming soon), don’t know how to add an event to the Community Calendar, or anything in between, this web page is dedicated to assisting you! If you aren’t able to find the answer(s) to your question(s), please complete the website's Contact Form.
BECOMING A MEMBER
Métis Nation of Ontario (MNO) citizens who live in the Huron-Superior Regional Métis Community catchment area are eligible to become members of the Huron-Superior Regional Métis Community Digital Hub. The Huron-Superior Regional Métis Community encompasses the area from Sault Ste. Marie east to Massey and Sault Ste. Marie north to White River, inclusive.
If you are unsure whether you are eligible to become a member of the Huron-Superior Regional Métis Community Digital Hub, please contact the Hub’s Administrator by emailing admin@huronsuperiormetis.ca.
Members of the Huron-Superior Regional Métis Community Digital Hub are authorized to do more than non-members while using the website. For example, members can add events to the Community Calendar, add new categories and discussions, comment, and interact with other community members in the Community Forums (coming soon), and more!
To become a member of the Huron-Superior Regional Métis Community Digital Hub, click “Log In” in the top right corner of any web page. Enter your first name, last name, MNO citizenship number, email address, and desired password, click “Register”, and verify that you are not a robot.
You may notice that you are not immediately able to sign into your account. This is because in order to ensure the safety and privacy of community members, we must first verify that you are in fact a member of the Huron-Superior Regional Métis Community. This verification process typically takes up to 2 business days and you will be notified when your verification is complete.
After clicking “Register” and verifying that you are not a robot, you will receive an email that acknowledges your registration. If you don’t see this email appear in your inbox within 30 minutes, please check your promotions and spam folders.
In order to ensure the safety and privacy of community members, we verify that all members of the Huron-Superior Regional Métis Community Digital Hub are in fact members of the Huron-Superior Regional Métis Community. We do this by cross referencing the name and MNO citizenship number that you provide during the registration process, with information from the MNO’s registry.
Your MNO citizenship number remains confidential and is not made public anywhere on the Huron-Superior Regional Métis Community Digital Hub.
COMMUNITY CALENDAR FAQS
Huron-Superior Regional Métis Community citizens and MNO staff can add events to the Community Calendar.
If you are not a Huron-Superior Regional Métis Community citizen and you would like to make a special request to add an event to the Community Calendar, please contact Regional Cultural Events Coordinator, Shelby Storozuk, by emailing shelbyst@metisnation.org.
Huron-Superior Regional Métis Community citizens can add community meetings, cultural events, programs & services, celebrations and community harvests to the community calendar.
If you have additional questions about whether your event can be added to the Community Calendar, please contact Regional Cultural Events Coordinator, Shelby Storozuk, by emailing shelbyst@metisnation.org.
No - Upon submitting an event to be added to the Community Calendar, you will notice that your event is not immediately added to the calendar. To maintain a safe environment for all community members, the Regional Cultural Events Coordinator must first review all event submissions and accept them before they are added to the Community Calendar. It typically takes up to two business days for events to be reviewed and added to the Community Calendar. Upon review, if your event is accepted by the Regional Cultural Events Coordinator, you will be notified via email and the event will be added to the Community Calendar.
If you would like to add an event to the Community Calendar follow these steps:
If you’d like to add an event to the Community Calendar, you first need to have it open in your web browser. There are a number of ways to do this. One way is to type "www.huronsuperiormetis.ca/community-calendar" into your web browser and hit enter. Alternatively, if you already have the Community Hub website open, you can simply click “EVENTS” at the top of any webpage to access the Community Calendar.
To open the Community Calendar’s “Add Event” form from your laptop or desktop computer, hover your cursor over the day on which the event takes place or begins and you will see a “+” icon appear. Click the “+” icon to open the “Add Event” form. If you are on a mobile device, click the three stacked lines to the left of the month and year. This will open a menu. Scroll to the bottom of the menu and click "Add Event".
To set the title for the event, navigate to the box under “Event Title”, click the box, and type the name of your event.
Now that you have set the “Event Title”, the next step is to select the day or days that the event takes place, whether this is an all day event or if the event has specific start and end times, as well as the time zone.
If your event is a single day event, with specific start and end times, uncheck the blue box to the left of “All Day Event”. Then, select the day that the event begins and ends, the start time, the end time, and the time zone. The time zone in the Huron-Superior area is “(GMT-05:00) Eastern Time (US & Canada).”
If your event is a single day event and does not have specific start and end times, then select the day that the event begins and ends as well as the time zone. The time zone in the Huron-Superior area is “(GMT-05:00) Eastern Time (US & Canada).”
If your event spans multiple days with specific start and end times, uncheck the blue box to the left of “All Day Event”. Then, select the day that the event begins, the day that the event ends, the start time, the end time, and the time zone. The time zone in the Huron-Superior area is “(GMT-05:00) Eastern Time (US & Canada).”
If your event spans multiple days and does not have specific start and end times, then, select the day that the event begins, the day that the event ends, the start time, the end time, and the time zone. The time zone in the Huron-Superior area is “(GMT-05:00) Eastern Time (US & Canada).”
You may select whether the event will take place at a physical location, online, or if the location is to be announced. To set a physical location for the event, select "Physical", click the text box below, type the location of the event, and select the location. If your event will take place online, select "Online", click the text box below, and paste the link to the online event.
To set the description for the event, click the box under “Description” and type the description for the event.
You have the option to add an image to represent the event. If you would like to add an image, click the “+” icon under “Upload Image”, select the image that you would like to use and then click “Open”. We recommend uploading square jpg images with large dimensions and no text. If you have trouble uploading your image, please email the image to shelbyst@metisnation.org.
Each event in the Community Calendar fits into one or more categories. Community Calendar events are colour-coded based on their category, and Community Calendar users can filter events in the Community Calendar by their categories. To choose categories for your event, click “Choose Category” and select one or more categories.
Providing venue information is optional. There are four pieces of venue information that you can provide: venue name, venue phone number, venue email address, and venue website. To set any of these pieces of venue information, navigate to their respective input boxes within the “Venue” section of the “Add Event” form, click the box, and type the information.
In most cases, the event organizer is you. You have the option to provide your name, phone number, email address, and website. Make sure to at least provide your name and one method of contact, so people have a way to reach you when they have questions. To set any of these pieces of organizer information, navigate to their respective input boxes within the “Organizer” section of the “Add Event” form, click the box, and type the information.
Review all of the information that you provided in the “Add Event” form to make sure it is correct and click “Next” at the top of the form.
You are now required to provide your personal information. This information will be sent to the Regional Cultural Events Coordinator, along with the rest of the event information. The personal information that you must provide includes your first name, last name, and email address. You may also provide additional notes for the Regional Cultural Events Coordinator to review. Please ensure that you provide your correct email address, as this is the email address that the Regional Cultural Events Coordinator will notify when your event is accepted or denied. Once you have provided your personal information, click “Save” in the top right corner of the form.
You will notice that your event is not immediately added to the Community Calendar. To maintain a safe environment for all community members, the Regional Cultural Events Coordinator must first review all event submissions and accept them before they are added to the Community Calendar. It typically takes up to two business days for events to be reviewed and added to the Community Calendar. Upon review, if your event is accepted by the Regional Cultural Events Coordinator, you will be notified via email and the event will be added to the Community Calendar.
Upon submitting an event to be added to the Community Calendar, you will notice that your event is not immediately added to the calendar. To maintain a safe environment for all community members, the Regional Cultural Events Coordinator must first review all event submissions and accept them before they are added to the Community Calendar. It typically takes up to two business days for events to be reviewed and added to the Community Calendar. Upon review, if your event is accepted by the Regional Cultural Events Coordinator, you will be notified via email and the event will be added to the Community Calendar.
If you have added an event to the Community Calendar and you would like to change some of the event’s information, please contact Regional Cultural Events Coordinator, Shelby Storozuk, by emailing shelbyst@metisnation.org.
If you have added an event to the Community Calendar and you would like to cancel the event, please contact Regional Cultural Events Coordinator, Shelby Storozuk, by emailing shelbyst@metisnation.org.
Yes - If you’ve added an event to the Community Calendar and you would like to enable registration so you know how many people plan on attending your event, please contact Regional Cultural Events Coordinator, Shelby Storozuk, by emailing shelbyst@metisnation.org.
YOUR MEMBER ACCOUNT
To log in to your member account, click “Log In” in the top right corner of any web page. Then, navigate below the “Register” button and click “Log In”, which will open the login portal. Next, enter the email address and password that you set during the registration process and click the “Log In” button. Upon clicking the “Log In” button, you will be signed into your member account.
After registering to become a member of the Huron-Superior Regional Métis Community Digital Hub you may notice that you are not immediately able to sign in to your member account. This is because in order to ensure the safety and privacy of community members, we must first verify that you are in fact a member of the Huron-Superior Regional Métis Community. This verification process typically takes up to 2 business days and you will be notified when your verification is complete.
You can customize your member account through your member account page.
Once you are logged in to your member account, click the white arrow in the top right corner of any web page, and then click “My Account” to access your member account page.
To access your member account page, you first need to log in to your member account.
Although adding a profile picture to your member account is not mandatory, it can help users to more easily identify you when you’re participating in the Digital Hub, for example, on the Community Forums, and it can help to show your personality as well.
Once you have accessed your member account page, hover over the circle to the left of your name and you will see a camera icon appear. Click the camera icon, select the file that you would like to use for your profile picture, and click “Open”. This will set your new profile picture.
To add a profile picture to your member account, you first need to log in to your member account.
Once you are logged in to your member account, click the white arrow in the top right corner of any web page, and then click “My Account” to access your member account page.
The optimal image ratio for a member account profile picture is 1:1.
Examples of 1:1 ratios include 250px x 250px, 500px x 500px, and 1000px x 1000px.
Although adding a cover photo to your member account is not mandatory, it can help to show your personality when other community members view your profile.
Once you have accessed your member account page, click the camera icon in the top left corner of the large blue rectangle, select the file that you would like to use for your cover photo, click “Open” and then click “Done”. This will set your new cover photo.
To add a cover photo to your member account, you first need to log in to your member account.
Once you are logged in to your member account, click the white arrow in the top right corner of any web page, and then click “My Account” to access your member account page.
The optimal image ratio for a member account cover photo is 25:6.
Examples of 25:6 ratios include 1250px x 300px and 2500px x 600px.
By default, all member profiles are set to private when community members register to become members of the Huron-Superior Regional Métis Community Digital Hub. When your member account is set to private, other members are not able to access your profile, and they can therefore not view your first and last name.
If you would like to change your “Display Name”, please read the FAQ entitled “How do I change my “Display Name”?”.
With that being said, every account is assigned a “Display Name” based on the first and last name a member provides during the registration process, and this “Display Name” is made visible when a member participates on public web pages, such as the Community Forums or the Community Calendar.
Although all member profiles are automatically set as “Private” when community members first register, whether you keep your profile set as “Private” or change it to “Public” is entirely up to you.
On the other hand, if you do want to interact with your fellow community members in the Community Forums, allow others to view your profile, and let community members follow your posts, then you may want to set your profile to “Public”.
If you don’t want to interact with your fellow community members in the Community Forums, or allow community members to view your profile or follow you, we suggest that you keep your member profile set to “Private”.
To set your member profile as “Public” you first need to log in to your member account.
Once you have accessed your member account page, scroll down until you see “Profile privacy”. Click “Profile privacy” and then click “Make Profile Public”. Next, click the black “Set to Public” button. This will set your profile to “Public”.
Once you are logged in to your member account, click the white arrow in the top right corner of any web page, and then click “My Account” to access your member account page.
To change your display name, you first need to log in to your member account.
Once you have accessed your member account page, navigate to the “Display info” section, and click the box under “Display name”. Then, backspace your current display name, type your new display name, and click the blue “Update Info” button. This will set your new display name.
Once you are logged in to your member account, click the white arrow in the top right corner of any web page, and then click “My Account” to access your member account page.
To change your password, you first need to log in to your member account.
Once you have accessed your member account page, scroll down until you see “Change Password”. Click “Change Password” and then type your current password, type your new password, type your new password one more time, then click the black “Change” button. This will change your password.
Once you are logged in to your member account, click the white arrow in the top right corner of any web page, and then click “My Account” to access your member account page.
If you have forgotten your password, don’t worry!
If you need additional assistance to reset your password, please contact the Hub’s Administrator by emailing admin@huronsuperiormetis.ca.
To reset the password for your member account, click “Log In” in the top right corner of any web page, which will open the registration portal. Then, navigate below the “Register” button and click “Log In”, which will open the login portal. Next, navigate above the “Log In” button and click “Forgot Password?”. Then, enter the email address associated with your member account and click the “Reset Password” button. After clicking the “Reset Password” button you will receive an email which you can access to reset your password. If you don’t see this email appear in your inbox within 30 minutes, please check your promotions and spam folders. Once you have the password reset email open, click the blue “Reset Password” button, which will open your personalized password reset portal. Type your new password, confirm your new password by typing it again, and click the blue “Reset Password” button, which will finalize your password reset.
COMMUNITY FORUMS
Community forums are safe and secure online meeting spaces where community members can have discussions, share knowledge, and talk to each other about a wide variety of topics that they’re interested in.
The Huron-Superior Regional Métis Community has created community forums to allow community members to connect with one another in a safe, secure, and accessible environment.
Because all members of the Huron-Superior Regional Métis Community Digital Hub are verified Huron-Superior Regional Métis Community citizens, you can be confident that anyone you interact with in the community forums is in fact a member of your community, and that nobody from outside of your community is able to read your comments.
Although other platforms such as Facebook also allow users to have discussions and exchange ideas, unfortunately those platforms are not always secure, which means people from outside of your community may be reading your discussions and using your words in negative ways.
Only verified members of the Huron-Superior Regional Métis Community can participate in the community forums.
If you suspect that someone accessing the community forums is not in fact a member of the Huron-Superior Regional Métis Community, please notify the Huron-Superior Regional Métis Community Regional Manager, Samantha Boyer, by emailing samanthab@metisnation.org.
Because all members of the Huron-Superior Regional Métis Community Digital Hub are verified Huron-Superior Regional Métis Community citizens, you can be confident that anyone you interact with in the community forums is in fact a member of your community, and that nobody from outside of your community is able to read your comments.
To add a new discussion topic/post to the community forums, you first need to log in to your member account.
Next, select a forum category that your discussion topic/post is most related to. Then, give your discussion topic/post a title, type the content of your post, and click the blue “Publish” button, which will publicly post your new discussion topic/post to the forum. Other community members will be able to interact with, comment on, and follow your discussion topic/post.
Once you are logged in to your member account, access the community forums, and click the blue “Add New Discussion Topic” button, which will open a form that allows you to add a new discussion topic/post.
You can start conversations, share information, or ask questions about just about anything!
Not only can you include text when creating a discussion topic/post, you can also include emojis, photos, videos, file uploads, GIFs, accordions, polls, code snippets, and more!
To comment on a discussion topic/post in the community forums, you first need to log in to your member account.
Next, navigate to the box that says, “write a comment…”, click within the box, write your comment, and click the blue “Publish” button, which will publicly post your comment. Other community members will be able to interact with and reply to your comment.
Once you are logged in to your member account, access the community forums, navigate to the discussion topic/post that you would like to comment on and click the title of the discussion topic/post to access it.
If you would like to see a new forum category added to the community forums, please contact the Huron-Superior Regional Métis Community Regional Manager, Samantha Boyer, by emailing samanthab@metisnation.org.
If you “follow” a discussion topic/post, you will be notified via email and within the “Notifications” section of your member account page each time that post is commented on.
If you “follow” a forum category, you will be notified via email and within the “Notifications” section of your member account page each time a community member adds a new discussion topic/post within that forum category.
In order to maintain a safe and respectful environment, anti-spam and anti-hate rules have been applied to the community forums. If the system thinks that your discussion topic/post violates these anti-spam or anti-hate rules, the system will flag the discussion topic/post for the Hub’s Administrator to review. If your discussion topic/post is flagged and you aren’t sure why, please don’t be concerned or offended - the system uses artificial intelligence to review posts, and you may have simply used a word in your post that seems similar to an offensive word, or you may have posted a picture that looks similar to an inappropriate image.
Rest assured, if your discussion topic/post is in fact appropriate, it will typically be reviewed and approved within 2 business days.
In order to maintain a safe and respectful environment, anti-spam and anti-hate rules have been applied to the community forums. If the system thinks that your comment violates these anti-spam or anti-hate rules, the system will stop you from publishing the comment.
If your comment has been flagged and you aren’t sure why, please contact the Huron-Superior Regional Métis Community Regional Manager, Samantha Boyer, by emailing samanthab@metisnation.org.
If you think that someone is making inappropriate, aggressive, or offensive comments, please report them to the Huron-Superior Regional Métis Community Regional Manager, Samantha Boyer, by emailing samanthab@metisnation.org.